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FAQ – Frequently Asked Questions

FAQ – Frequently Asked Questions

​Do you ship outside of Australia?

​Yes we ​do ship outside of Australia. Currently our website is set up for Australia postal addresses only. If you would like to ​place an order and ​have it delivered outside of Australia, please fill out an inquiry form or contact us directly at ​​[email protected]​.

We are currently looking into adding United States and the United Kin​gdom's postal addresses to our system.

​How long does your shipping take?

Our shipping will generally take 2 - 4 Weeks for auto parts and custom orders. Apparel and small items may be shipped by Aus Post which generally takes 3-5 business days.

​Do you accept returns?

​Mike's Shock Shop's parts are covered by the manufacturer's warranty, so we do not accept returns. You will need to contact the manufacturer to determine if your item is covered. We will help our customers go-through the warranty process if they are experiencing any issues with a product sold by Mike's Shock Shop.

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